Articles

• Flexibility measurement issues in supply chain management

  Daniel Bauer, Martin Göbl

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• Cognitive-emotive change management

  Christoph Desjardins

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• Contextual, emotional and behavioural influences of YouTube product review videos and official advertisements on consumers

  Aditya Athni

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• Impact of Netiquette on Email Communication

  Ramon Bartl

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• Comparing Generation X and Generation Y on their Preferred Emotional Leadership Style

  Markus Kraus

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• The influence of Leadership and Payment for Performance on Individual Performance

  Laura Pinheiro Zebral

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• The relevance of knowledge management in the context of leadership

  Katrin Winkler, Barbara Wagner

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• Comparing the service levels in the European spirits market: A model for evaluating the complexity of a country in the transportation of spirits and an empirical investigation of six different European countries

  Martin Göbl, Barbara Niersbach

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• An analysis on the impact of Logistics on Customer Service

  Francesco Querin, Martin Göbl

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