Emotional and Cognitive Impacts of Organisational Change

Résumé

Is there a relationship between the lack of a change vision and negative emotions in the affected employees? Does insufficient communication during organisational change lead to negative emotions?

Hypotheses are tested by means of quantitative primary research in the form of an employee survey at a medium-sized automotive supplier in Germany. The study is based on a questionnaire that was developed specifically for the topic of this study. The questionnaire was answered by 102 employees.

The analysis shows that the lack of a change vision leads to negative emotions in the affected employees. In particular, a change vision that is not perceived as desirable leads to strong negative emotions. Against the findings of the literature review, this study did not find a significant correlation between the perception of the change communication and the emotions of the change-affected employees.